COnflict Management

Ideo's Purpose

We aim to foster harmony and smooth interpersonal relations. Proficient compassionate communication not only prevents most conflicts but also manages them if they arise, and crucially, strengthens team cohesion and collaboration. Leveraging our understanding of the dynamics, interplay, and challenges of the professional world, our diverse processes promoting team cohesion, and the certified expertise of our compassionate communication trainers and mediators, we are equipped to maintain or restore serenity in your interactions.

Indeed, it is often said that when well-managed, conflict becomes an opportunity to deepen one's understanding of oneself and others.

We believe that every individual possesses the solutions and resources to resolve their conflicts. We create a dialogue space conducive to welcoming all parties, facilitate exchanges using Nonviolent Communication (NVC) tools, and foster consensus on the next steps.

We facilitate dialogue by integrating a positive psychology process (Appreciative Inquiry) into traditional resolution, structured in six steps: "define, discover, become, dream, decide, deploy." This approach allows people to unite around what works and common projects, avoiding focus on what isn't working and mutual recriminations.

Our unique approach leverages successes, strengths, and talents to transform conflicts, moving away from classical methods.

Our mediation and conflict management services are designed for both private individuals (couples, families, friends, or others) and professional situations (between two individuals or systemic at a team level).